{"id":31049,"date":"2025-12-24T15:26:00","date_gmt":"2025-12-24T08:26:00","guid":{"rendered":"http:\/\/handan.com.vn\/?page_id=31049"},"modified":"2025-12-24T15:26:00","modified_gmt":"2025-12-24T08:26:00","slug":"chinh-sach-doi-tra-va-hoan-tien","status":"publish","type":"page","link":"http:\/\/handan.com.vn\/en\/chinh-sach-doi-tra-va-hoan-tien\/","title":{"rendered":"Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 v\u00e0 ho\u00e0n ti\u1ec1n"},"content":{"rendered":"

1. \u0110i\u1ec1u ki\u1ec7n \u0111\u1ed5i tr\u1ea3<\/strong>
\nQu\u00fd Kh\u00e1ch h\u00e0ng c\u1ea7n ki\u1ec3m tra t\u00ecnh tr\u1ea1ng h\u00e0ng h\u00f3a v\u00e0 c\u00f3 th\u1ec3 \u0111\u1ed5i h\u00e0ng\/ tr\u1ea3 l\u1ea1i h\u00e0ng ngay t\u1ea1i th\u1eddi \u0111i\u1ec3m giao\/nh\u1eadn h\u00e0ng trong nh\u1eefng tr\u01b0\u1eddng h\u1ee3p sau:
\nH\u00e0ng kh\u00f4ng \u0111\u00fang ch\u1ee7ng lo\u1ea1i, m\u1eabu m\u00e3 trong \u0111\u01a1n h\u00e0ng \u0111\u00e3 \u0111\u1eb7t ho\u1eb7c nh\u01b0 tr\u00ean website t\u1ea1i th\u1eddi \u0111i\u1ec3m \u0111\u1eb7t h\u00e0ng.
\nKh\u00f4ng \u0111\u1ee7 s\u1ed1 l\u01b0\u1ee3ng, kh\u00f4ng \u0111\u1ee7 b\u1ed9 nh\u01b0 trong \u0111\u01a1n h\u00e0ng.
\nT\u00ecnh tr\u1ea1ng b\u00ean ngo\u00e0i b\u1ecb \u1ea3nh h\u01b0\u1edfng nh\u01b0 r\u00e1ch bao b\u00ec, bong tr\u00f3c, b\u1ec3 v\u1ee1\u2026
\nKh\u00e1ch h\u00e0ng c\u00f3 tr\u00e1ch nhi\u1ec7m tr\u00ecnh gi\u1ea5y t\u1edd li\u00ean quan ch\u1ee9ng minh s\u1ef1 thi\u1ebfu s\u00f3t tr\u00ean \u0111\u1ec3 ho\u00e0n th\u00e0nh vi\u1ec7c ho\u00e0n tr\u1ea3\/\u0111\u1ed5i tr\u1ea3 h\u00e0ng h\u00f3a.<\/p>\n

2. Quy \u0111\u1ecbnh v\u1ec1 th\u1eddi gian th\u00f4ng b\u00e1o v\u00e0 g\u1eedi s\u1ea3n ph\u1ea9m \u0111\u1ed5i tr\u1ea3<\/strong>
\nTh\u1eddi gian th\u00f4ng b\u00e1o \u0111\u1ed5i tr\u1ea3: trong v\u00f2ng 48h k\u1ec3 t\u1eeb khi nh\u1eadn s\u1ea3n ph\u1ea9m \u0111\u1ed1i v\u1edbi tr\u01b0\u1eddng h\u1ee3p s\u1ea3n ph\u1ea9m thi\u1ebfu ph\u1ee5 ki\u1ec7n, qu\u00e0 t\u1eb7ng ho\u1eb7c b\u1ec3 v\u1ee1.
\nTh\u1eddi gian g\u1eedi chuy\u1ec3n tr\u1ea3 s\u1ea3n ph\u1ea9m: trong v\u00f2ng 7 ng\u00e0y k\u1ec3 t\u1eeb khi nh\u1eadn s\u1ea3n ph\u1ea9m.
\n\u0110\u1ecba \u0111i\u1ec3m \u0111\u1ed5i tr\u1ea3 s\u1ea3n ph\u1ea9m: Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 mang h\u00e0ng tr\u1ef1c ti\u1ebfp \u0111\u1ebfn v\u0103n ph\u00f2ng\/ c\u1eeda h\u00e0ng c\u1ee7a ch\u00fang t\u00f4i ho\u1eb7c chuy\u1ec3n qua \u0111\u01b0\u1eddng b\u01b0u \u0111i\u1ec7n.
\nTrong tr\u01b0\u1eddng h\u1ee3p Qu\u00fd Kh\u00e1ch h\u00e0ng c\u00f3 \u00fd ki\u1ebfn \u0111\u00f3ng g\u00f3p\/khi\u1ebfu n\u1ea1i li\u00ean quan \u0111\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m, Qu\u00fd Kh\u00e1ch h\u00e0ng vui l\u00f2ng li\u00ean h\u1ec7 \u0111\u01b0\u1eddng d\u00e2y ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u1ee7a ch\u00fang t\u00f4i.<\/p>\n

3. H\u00ecnh th\u1ee9c \u0111\u1ed5i tr\u1ea3<\/strong>
\n– Ch\u00fang t\u00f4i th\u1ef1c hi\u1ec7n \u0111\u1ed5i h\u00e0ng h\u00f3a \u0111\u00fang lo\u1ea1i s\u1ea3n ph\u1ea9m m\u00e0 kh\u00e1ch h\u00e0ng \u0111\u1eb7t \u0111\u1ed1i v\u1edbi s\u1ea3n ph\u1ea9m giao sai h\u00e0ng\/ sai s\u1ed1 l\u01b0\u1ee3ng ho\u1eb7c khi ph\u00e1t sinh s\u1ea3n ph\u1ea9m kh\u00f4ng \u0111\u1ea1t cam k\u1ebft.
\n– \u0110\u1ed5i s\u1ea3n ph\u1ea9m kh\u00e1c c\u00f3 gi\u00e1 tr\u1ecb t\u01b0\u01a1ng \u0111\u01b0\u01a1ng cho kh\u00e1ch h\u00e0ng trong tr\u01b0\u1eddng h\u1ee3p s\u1ea3n ph\u1ea9m kh\u00e1ch h\u00e0ng \u0111\u00e3 \u0111\u1eb7t h\u1ebft h\u00e0ng n\u1ebfu kh\u00e1ch h\u00e0ng \u0111\u1ed3ng \u00fd.<\/p>\n

Tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u00e0ng kh\u00f4ng c\u00f2n nhu c\u1ea7u n\u1eefa do l\u1ed7i h\u00e0ng h\u00f3a ho\u1eb7c kh\u00f4ng \u0111\u1ed3ng \u00fd v\u1edbi h\u00e0ng h\u00f3a \u0111\u01b0\u1ee3c \u0111\u1ed5i l\u1ea1i c\u00f4ng ty s\u1ebd ho\u00e0n ph\u00ed cho kh\u00e1ch h\u00e0ng b\u1eb1ng h\u00ecnh th\u1ee9c chuy\u1ec3n kho\u1ea3n ho\u1eb7c theo ph\u01b0\u01a1ng th\u1ee9c th\u1ecfa thu\u1eadn v\u1edbi kh\u00e1ch h\u00e0ng trong v\u00f2ng 07 ng\u00e0y l\u00e0m vi\u1ec7c k\u1ec3 t\u1eeb ng\u00e0y nh\u1eadn \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u. Ph\u00ed chuy\u1ec3n kho\u1ea3n kh\u00e1ch h\u00e0ng s\u1ebd ch\u1ecbu (n\u1ebfu c\u00f3).
\nKhi ph\u00e1t sinh chi ph\u00ed v\u1eadn chuy\u1ec3n c\u1ee7a h\u00e0ng \u0111\u1ed5i tr\u1ea3, kh\u00e1ch h\u00e0ng s\u1ebd ch\u1ecbu chi ph\u00ed n\u00e0y v\u00e0 thanh to\u00e1n tr\u1ef1c ti\u1ebfp cho b\u00ean v\u00e2n chuy\u1ec3n.<\/p>\n

 <\/p>","protected":false},"excerpt":{"rendered":"

1. \u0110i\u1ec1u ki\u1ec7n \u0111\u1ed5i tr\u1ea3 Qu\u00fd Kh\u00e1ch h\u00e0ng c\u1ea7n ki\u1ec3m tra t\u00ecnh tr\u1ea1ng h\u00e0ng h\u00f3a v\u00e0 c\u00f3 th\u1ec3 \u0111\u1ed5i h\u00e0ng\/ tr\u1ea3 l\u1ea1i h\u00e0ng ngay t\u1ea1i th\u1eddi \u0111i\u1ec3m giao\/nh\u1eadn h\u00e0ng trong nh\u1eefng tr\u01b0\u1eddng h\u1ee3p sau: H\u00e0ng kh\u00f4ng \u0111\u00fang ch\u1ee7ng lo\u1ea1i, m\u1eabu m\u00e3 trong \u0111\u01a1n h\u00e0ng \u0111\u00e3 \u0111\u1eb7t ho\u1eb7c nh\u01b0 tr\u00ean website t\u1ea1i th\u1eddi \u0111i\u1ec3m \u0111\u1eb7t h\u00e0ng. […]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"http:\/\/handan.com.vn\/en\/wp-json\/wp\/v2\/pages\/31049"}],"collection":[{"href":"http:\/\/handan.com.vn\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/handan.com.vn\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/handan.com.vn\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/handan.com.vn\/en\/wp-json\/wp\/v2\/comments?post=31049"}],"version-history":[{"count":1,"href":"http:\/\/handan.com.vn\/en\/wp-json\/wp\/v2\/pages\/31049\/revisions"}],"predecessor-version":[{"id":31055,"href":"http:\/\/handan.com.vn\/en\/wp-json\/wp\/v2\/pages\/31049\/revisions\/31055"}],"wp:attachment":[{"href":"http:\/\/handan.com.vn\/en\/wp-json\/wp\/v2\/media?parent=31049"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}