{"id":31047,"date":"2025-12-24T15:25:12","date_gmt":"2025-12-24T08:25:12","guid":{"rendered":"http:\/\/handan.com.vn\/?page_id=31047"},"modified":"2025-12-24T15:25:12","modified_gmt":"2025-12-24T08:25:12","slug":"chinh-sach-van-chuyen-va-giao-nhan","status":"publish","type":"page","link":"http:\/\/handan.com.vn\/en\/chinh-sach-van-chuyen-va-giao-nhan\/","title":{"rendered":"Ch\u00ednh s\u00e1ch v\u1eadn chuy\u1ec3n v\u00e0 giao nh\u1eadn"},"content":{"rendered":"

1. Th\u1eddi h\u1ea1n v\u00e0 gi\u1edbi h\u1ea1n v\u1ecb tr\u00ed giao h\u00e0ng<\/strong>
\nNh\u1eb1m \u0111em l\u1ea1i s\u1ef1 ti\u1ec7n l\u1ee3i cho kh\u00e1ch h\u00e0ng khi mua s\u1eafm, Handan.com.vn c\u00f3 h\u1ed7 tr\u1ee3 giao h\u1ea1n t\u1eadn n\u01a1i tr\u00e2n to\u00e0n qu\u1ed1c. \u0110\u1ed1i v\u1edbi khu v\u1ef1c n\u1ed9i th\u00e0nh, Handan.com.vn s\u1ebd giao h\u00e0ng cho kh\u00e1ch h\u00e0ng trong kho\u1ea3ng 02-03 ng\u00e0y l\u00e0m vi\u1ec7c k\u1ec3 t\u1eeb khi nh\u1eadn \u0111\u01b0\u1ee3c \u0111\u01a1n h\u00e0ng.
\n\u0110\u1ed1i v\u1edbi khu v\u1ef1c ngo\u1ea1i th\u00e0nh, qu\u00fd kh\u00e1ch h\u00e0ng s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c h\u00e0ng t\u1eeb 05 \u2013 07 ng\u00e0y l\u00e0m vi\u1ec7c k\u1ec3 t\u1eeb khi Handan.com.vn nh\u1eadn \u0111\u01b0\u1ee3c \u0111\u01a1n h\u00e0ng. Tuy nhi\u00ean, c\u0169ng c\u00f3 tr\u01b0\u1eddng h\u1ee3p vi\u1ec7c giao h\u00e0ng k\u00e9o d\u00e0i h\u01a1n v\u00e0i ng\u00e0y l\u00e0m vi\u1ec7c, nh\u01b0ng ch\u1ec9 x\u1ea3y ra trong nh\u1eefng t\u00ecnh hu\u1ed1ng b\u1ea5t kh\u1ea3 kh\u00e1ng nh\u01b0 sau:
\n– Nh\u00e2n vi\u00ean Handan.com.vn li\u00ean l\u1ea1c v\u1edbi kh\u00e1ch h\u00e0ng qua \u0111i\u1ec7n tho\u1ea1i kh\u00f4ng \u0111\u01b0\u1ee3c n\u00ean kh\u00f4ng th\u1ec3 giao h\u00e0ng.
\n– \u0110\u1ecba ch\u1ec9 giao h\u00e0ng b\u1ea1n cung c\u1ea5p kh\u00f4ng ch\u00ednh x\u00e1c ho\u1eb7c kh\u00f3 t\u00ecm.
\n– S\u1ed1 l\u01b0\u1ee3ng \u0111\u01a1n h\u00e0ng c\u1ee7a Handan.com.vn t\u0103ng \u0111\u1ed9t bi\u1ebfn khi\u1ebfn vi\u1ec7c x\u1eed l\u00fd \u0111\u01a1n h\u00e0ng b\u1ecb ch\u1eadm.
\n– \u0110\u1ed1i t\u00e1c cung c\u1ea5p h\u00e0ng cho Handan.com.vn ch\u1eadm h\u01a1n d\u1ef1 ki\u1ebfn khi\u1ebfn vi\u1ec7c giao h\u00e0ng b\u1ecb ch\u1eadm l\u1ea1i ho\u1eb7c \u0111\u1ed1i t\u00e1c v\u1eadn chuy\u1ec3n giao h\u00e0ng b\u1ecb ch\u1eadm<\/p>\n

2. Ph\u00ed v\u1eadn chuy\u1ec3n<\/strong>
\nV\u1ec1 ph\u00ed v\u1eadn chuy\u1ec3n, Handan.com.vn s\u1ebd nh\u1edd d\u1ecbch v\u1ee5 giao nh\u1eadn c\u1ee7a c\u00e1c c\u00f4ng ty v\u1eadn chuy\u1ec3n v\u00e0 ph\u00ed s\u1ebd \u0111\u01b0\u1ee3c t\u00ednh theo ph\u00ed c\u1ee7a c\u00e1c \u0111\u01a1n v\u1ecb cung c\u1ea5p d\u1ecbch v\u1ee5 v\u1eadn chuy\u1ec3n \u0111\u00f3. Ph\u00ed v\u1eadn chuy\u1ec3n s\u1ebd \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o \u0111\u1ebfn kh\u00e1ch h\u00e0ng trong qu\u00e1 tr\u00ecnh nh\u00e2n vi\u00ean Handan.com.vn ti\u1ebfn h\u00e0nh x\u00e1c nh\u1eadn \u0111\u01a1n h\u00e0ng v\u1edbi qu\u00fd kh\u00e1ch.
\n\u0110\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng t\u1ec9nh c\u00f3 nhu c\u1ea7u mua h\u00e0ng s\u1ed1 l\u01b0\u1ee3ng l\u1edbn ho\u1eb7c kh\u00e1ch s\u1ec9, ch\u00fang t\u00f4i s\u1ebd s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 v\u1eadn chuy\u1ec3n c\u1ee7a c\u00e1c c\u00f4ng ty giao nh\u1eadn. Ph\u00ed v\u1eadn chuy\u1ec3n s\u1ebd \u0111\u01b0\u1ee3c t\u00ednh theo bi\u1ec3u ph\u00ed c\u1ee7a \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n ho\u1eb7c theo th\u1ecfa thu\u1eadn h\u1ee3p \u0111\u1ed3ng gi\u1eefa hai b\u00ean.<\/p>\n

3. Ph\u00e2n \u0111\u1ecbnh tr\u00e1ch nhi\u1ec7m c\u1ee7a Handan.com.vn v\u00e0 t\u1ed5 ch\u1ee9c cung \u1ee9ng d\u1ecbch v\u1ee5 logistics v\u1ec1 cung c\u1ea5p ch\u1ee9ng t\u1eeb h\u00e0ng h\u00f3a trong qu\u00e1 tr\u00ecnh giao nh\u1eadn<\/strong>
\nT\u1ea5t c\u1ea3 c\u00e1c \u0111\u01a1n h\u00e0ng \u0111\u1ec1u \u0111\u01b0\u1ee3c Handan.com.vn \u0111\u00f3ng g\u00f3i v\u00e0 ni\u00eam phong c\u1ea9n th\u1eadn tr\u01b0\u1edbc khi v\u1eadn chuy\u1ec3n. \u0110\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1eadn chuy\u1ec3n h\u00e0ng h\u00f3a theo nguy\u00ean t\u1eafc “nguy\u00ean \u0111ai, nguy\u00ean ki\u1ec7n”, \u0111\u1ea3m b\u1ea3o h\u00e0ng h\u00f3a kh\u00f4ng b\u1ecb m\u1edf ho\u1eb7c h\u01b0 h\u1ecfng trong qu\u00e1 tr\u00ecnh giao nh\u1eadn.
\nTr\u00ean bao b\u00ec m\u1ed7i \u0111\u01a1n h\u00e0ng s\u1ebd c\u00f3 \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin sau:
\n\u2022 Th\u00f4ng tin ng\u01b0\u1eddi nh\u1eadn: T\u00ean ng\u01b0\u1eddi nh\u1eadn, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i v\u00e0 \u0111\u1ecba ch\u1ec9 nh\u1eadn h\u00e0ng.
\n\u2022 M\u00e3 v\u1eadn \u0111\u01a1n c\u1ee7a \u0111\u01a1n h\u00e0ng.
\n\u0110\u1ec3 \u0111\u1ea3m b\u1ea3o an to\u00e0n cho h\u00e0ng h\u00f3a, Handan.com.vn s\u1ebd cung c\u1ea5p h\u00f3a \u0111\u01a1n t\u00e0i ch\u00ednh ho\u1eb7c phi\u1ebfu xu\u1ea5t kho h\u1ee3p l\u1ec7 c\u1ee7a s\u1ea3n ph\u1ea9m trong b\u01b0u ki\u1ec7n (n\u1ebfu c\u00f3).
\n\u0110\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n c\u00f3 tr\u00e1ch nhi\u1ec7m cung c\u1ea5p c\u00e1c ch\u1ee9ng t\u1eeb li\u00ean quan t\u1edbi h\u00e0ng h\u00f3a n\u00e0y \u0111\u1ebfn kh\u00e1ch h\u00e0ng v\u00e0 khi \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u b\u1edfi c\u01a1 quan qu\u1ea3n l\u00fd nh\u00e0 n\u01b0\u1edbc c\u00f3 th\u1ea9m quy\u1ec1n trong qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n d\u1ecbch v\u1ee5 giao nh\u1eadn.<\/p>\n

4 Tr\u00e1ch nhi\u1ec7m v\u1ec1 tr\u01b0\u1eddng h\u1ee3p h\u00e0ng b\u1ecb h\u01b0 h\u1ecfng do qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n<\/strong>
\n\u0110\u1ed1i v\u1edbi h\u00e0ng h\u00f3a b\u1ecb h\u01b0 h\u1ecfng do qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n d\u00f9 l\u00e0 \u0111\u01a1n h\u00e0ng do ch\u00ednh c\u1eeda h\u00e0ng v\u1eadn chuy\u1ec3n hay do b\u00ean th\u1ee9 ba v\u1eadn chuy\u1ec3n th\u00ec ch\u00fang t\u00f4i s\u1ebd l\u00e0 b\u00ean \u0111\u1ee9ng ra ch\u1ecbu tr\u00e1ch nhi\u1ec7m gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 cho kh\u00e1ch h\u00e0ng. Kh\u00e1ch h\u00e0ng c\u00f3 quy\u1ec1n t\u1eeb ch\u1ed1i nh\u1eadn s\u1ea3n ph\u1ea9m v\u00e0 y\u00eau c\u1ea7u \u0111\u1ed5i tr\u1ea3 theo quy \u0111\u1ecbnh \u201c\u0111\u1ed5i tr\u1ea3 ho\u00e0n ph\u00ed\u201d c\u00f2n m\u1ecdi v\u1ea5n \u0111\u1ec1 ph\u00e1t sinh ch\u00fang t\u00f4i s\u1ebd l\u00e0m vi\u1ec7c l\u1ea1i v\u1edbi \u0111\u1ed1i t\u00e1c v\u1eadn chuy\u1ec3n \u0111\u1ec3 gi\u1ea3i quy\u1ebft \u0111\u1ec1n b\u00f9 cho \u0111\u01a1n h\u00e0ng theo th\u1ecfa thu\u1eadn h\u1ee3p t\u00e1c gi\u1eefa c\u00f4ng ty v\u1edbi \u0111\u1ed1i t\u00e1c th\u1ee9 ba cung c\u1ea5p d\u1ecbch v\u1ee5 v\u1eadn chuy\u1ec3n.
\n*L\u01b0u \u00fd: Tr\u01b0\u1eddng h\u1ee3p ph\u00e1t sinh ch\u1eadm tr\u1ec5 trong vi\u1ec7c giao h\u00e0ng ch\u00fang t\u00f4i s\u1ebd th\u00f4ng tin k\u1ecbp th\u1eddi cho kh\u00e1ch h\u00e0ng v\u00e0 kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 l\u1ef1a ch\u1ecdn gi\u1eefa vi\u1ec7c H\u1ee7y ho\u1eb7c ti\u1ebfp t\u1ee5c ch\u1edd h\u00e0ng.<\/p>\n

 <\/p>","protected":false},"excerpt":{"rendered":"

1. Th\u1eddi h\u1ea1n v\u00e0 gi\u1edbi h\u1ea1n v\u1ecb tr\u00ed giao h\u00e0ng Nh\u1eb1m \u0111em l\u1ea1i s\u1ef1 ti\u1ec7n l\u1ee3i cho kh\u00e1ch h\u00e0ng khi mua s\u1eafm, Handan.com.vn c\u00f3 h\u1ed7 tr\u1ee3 giao h\u1ea1n t\u1eadn n\u01a1i tr\u00e2n to\u00e0n qu\u1ed1c. \u0110\u1ed1i v\u1edbi khu v\u1ef1c n\u1ed9i th\u00e0nh, Handan.com.vn s\u1ebd giao h\u00e0ng cho kh\u00e1ch h\u00e0ng trong kho\u1ea3ng 02-03 ng\u00e0y l\u00e0m vi\u1ec7c k\u1ec3 t\u1eeb khi […]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"http:\/\/handan.com.vn\/en\/wp-json\/wp\/v2\/pages\/31047"}],"collection":[{"href":"http:\/\/handan.com.vn\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/handan.com.vn\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/handan.com.vn\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/handan.com.vn\/en\/wp-json\/wp\/v2\/comments?post=31047"}],"version-history":[{"count":1,"href":"http:\/\/handan.com.vn\/en\/wp-json\/wp\/v2\/pages\/31047\/revisions"}],"predecessor-version":[{"id":31053,"href":"http:\/\/handan.com.vn\/en\/wp-json\/wp\/v2\/pages\/31047\/revisions\/31053"}],"wp:attachment":[{"href":"http:\/\/handan.com.vn\/en\/wp-json\/wp\/v2\/media?parent=31047"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}